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ID: 2195
Date20.12.2012 Hits: 26194
Where do I find my customer number?Date20.12.2012 Hits: 26194
Your customer number is one of the first e-mail in which our customers receive. If you have miss-placed this e-mail or have forgotten your customer number; don’t panic, this is not a problem. There ... read more
ID: 46
Date17.08.2010 Hits: 3025
How do I transfer my domain from STRATO to another provider and how do I cancel ...Date17.08.2010 Hits: 3025
If you want to transfer a domain registered in your name from STRATO to another provider, or wish to cancel your domain, please remember the following points. There are several ways of informing us ... read more
ID: 2046
Date25.01.2010 Hits: 1296
Calculating the value added tax in the European Union.Date25.01.2010 Hits: 1296
According to German and European taxation law we levy 19% value added tax on our products/services. STRATO can, from now on, waive the VAT for companies, provided that the VAT-ID and address they ... read more
ID: 59
Date25.06.2010 Hits: 857
What costs are involved when I terminate my contract?Date25.06.2010 Hits: 857
When you cancel your domain, either with or without registrar deletion, there will be no additional costs for you. If you do not cancel the package, the full package functionality will remain at your ... read more
ID: 82
Date25.06.2010 Hits: 785
Are there termination deadlines?Date25.06.2010 Hits: 785
In accordance with our terms & conditions, our contracts can be terminated anytime with a months notice until the end of the regular contract period. This means that we must receive cancellations ... read more
ID: 2228
Date24.11.2011 Hits: 533
Plesk license extension from 10 to 30 DomainsDate24.11.2011 Hits: 533
With your STRATO server package, you receive free Plesk licenses for up to 100 domains. When your Plesk server is first installed, a license key for 10 domains is initially available. In this ... read more
ID: 376
Date10.11.2009 Hits: 408
I am an international business customer and my address and VAT number are ...Date10.11.2009 Hits: 408
You are an international business customer and have been notified by STRATO, that Your VAT Number (VAT-ID) is wrong or does not exist or Your stored address details do not match that of your inland ... read more
