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ID: 2195
Date20.12.2012 Hits: 26202
Where do I find my customer number?
Your customer number is one of the first e-mail in which our customers receive. If you have miss-placed this e-mail or have forgotten your customer number; don’t panic, this is not a problem. There ...   read more

ID: 1190
Date17.11.2009 Hits: 953
DS: How do I setup a connection to my HighEnd-/HighQ-Server via a serial ...
What is a serial connection? You can make a connection to your HighEnd-/HighQ-Server via the remote console even when it is being restarted. When you do this, you will be shown all the Linux messages ...   read more

ID: 1903
Date15.06.2011 Hits: 896
How do I sign into Plesk?
Please type in your browser, https:// followed by your server address:8443 (the port number) and log into Plesk. Example:https://h1234.stratoserver.net:8443 Use the following data to login: As login ...   read more

ID: 59
Date25.06.2010 Hits: 859
What costs are involved when I terminate my contract?
When you cancel your domain, either with or without registrar deletion, there will be no additional costs for you. If you do not cancel the package, the full package functionality will remain at your ...   read more