General server settings
If your email program prompts you to enter the incoming- and outgoing mail server, as well as the user name and password, please use the following data:
| Incoming Mail Server (POP3): |
pop3.strato.com |
| Incoming Mail Server (IMAP): |
imap.strato.com |
| Outgoing Mail Server (SMTP): |
smtp.strato.com |
| User Name / Account: |
Your full email address (i.e. you@YourDomain.co.uk) |
Please use SMTP Authentification method. You can find more information for some email programs below. Please also use the resources provided by the software developers of your email client.
If you experience difficulties retrieving emails on port 25, STRATO offers the alternative retrieval port 587 (as stated in RFC 2476), to avoid any issues.
This means, that you must change the port settings for SMTP from 25 to 587 in your email program, to be able to send your emails. Some Internet service providers run checks on the standard port 25, which can cause problems trying to retrieve emails.
Detailed articles for the following email programs can be found here:
Outlook XP
Outlook Express
If you want to encrypt your e-mails, please consider the following information:
Can I send my e-mails via a secure connection (SSL or TLS)?
Important information regarding older email programs
Some older email programs, such as Netscape Messenger, accept no @ character. In this case use the format: "mailboxname%YourDomain.co.uk"
In some programs you cannot enter the POP server directly (i.e. Eudora), the server must be added to the email address. In this case use the format:
mailboxname%YourDomain.co.uk@pop3.strato.com
Replace mailboxname and YourDomain.co.uk with the corresponding data.
