Welcome to the STRATO FAQ Center

What are the STRATO e-mail servers?


When setting up your e-mail address within your own e-mail client, you will need to use the following settings:
 
Incoming server (POP3): pop3.strato.com
Incoming server (IMAP): imap.strato.com
Outgoing server (SMTP): smtp.strato.com
 
Please note: When setting your e-mail address upon a mobile device, you may be asked for the port numbers. These are as follows:
 
protocol port
POP3 (SSL/TLS) 995
IMAP (SSL/TLS) 993
SMTP (SSL/TLS) 465
 
If you should be having problems connecting to the SMTP server using port 465 (the standard SMTP port), this could be due to the fact that your internet provider has blocked this port. You can change this to the alternative SMTP port 587.

As with ALL e-mail addresses which are setup within your own e-mail client (regardless computer, laptop, notebook, or mobile device), you will need to activate the “My outgoing server requires authentication” within your settings or your e-mail client. You will then need to tick, “Use same settings as incoming server”.

Close window

Please enter the email address of the recipient:


Thank you. We have received your message. Close window
The email address that you entered is incorrect.. Close window
No connection to server available at present. We apologise for any inconvenience. Close window

Close window

Please give us the reason for your rating.

Thank you. We have received your message.Close windown
Please give us the reason for your rating. Close window
You have already rated this article. Close window

You have already rated this article.

Close window